Employment Opportunities

• Well established Australian business with a great culture
• Attractive salary & flexible working hour options
• On the job training & skills development

A great opportunity for a team player who takes pride in offering exceptional customer service

About Royal Foods

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

About our VIC Customer Service Team

Royal Foods takes customer service very seriously and we pride our ourselves on our high level of customer service. Some days are extremely busy, so it’s essential that everyone works together as a team to get the job done. We are a happy, close team who works hard but still finds time to have a bit of fun together!

The Opportunity

We are looking for an experienced, highly organised team player to join our Customer Service Team.

The role is based at our Brunswick, Victoria facility and will report to the Commercial Manager.

There is an option to work fulltime, 38 hours per week, Monday to Friday or part-time, working 23 hours per week. We have a flexible work roster, which means some days you will have an early start (6.30am or 7.00am) and early finish and other days a late start and finish, but all within the operational hours of 6.30am & 6.30pm.

We’re Offering

• Attractive salary & 25% Staff Discount
• Free Onsite Parking
• On the job training and skills development
• Excellent workplace culture & working environment
• Work for an Australian owned and operated business that has been operating for over 30 years and continues to grow

Key Responsibilities

• Handle customer order entry, invoicing & credits
• Manage and action customer enquiries via phone, email & our online platform
• Proactively support the Sales Team to deliver exceptional customer service
• General administration & record maintenance
• Flexibility to work any shift between 6.00am & 6.00pm Mon-Fri

Key Capabilities

• High attention to detail
• Problem solving
• Team Player
• Ability to adjust to changing priorities
• Remain calm under pressure

About YOU

Our ideal candidate will be a team player with a good work ethic and a friendly, positive attitude.

Are you a quick learner who strives to continually improve? Do you consider yourself to be proactive, trustworthy, accountable and a good communicator? These are all key characteristics required for this role.

To Be Successful in This Role, You Will Have;

• Minimum one year experience in a customer service role involving data entry & phones
• High level of computer skills including experience with Microsoft Office suite – Word, Excel & Outlook (Outlook knowledge & skills essential)
• Strong written and oral communication skills
• Pronto or similar ERP software experience beneficial but not essential
• Good time management skills and strong attention to detail
• A strong work ethic and the ability to problem solve, be flexible & multitask

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 15 December 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.

• Competitive remuneration, generous staff discounts & free onsite parking
• Well established Australian business with a great culture
• On the job training & skills development opportunities

A great opportunity for an experienced WHS Adviser who takes pride in their work to join a growing, successful national business.

About Royal Foods

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

The Role

We are currently seeking an experienced WHS Adviser to join our National Operations Team.

In this role you will be required to deliver on the National Operations Safety Strategy, for our Workplace Health & Safety goals.

As the WHS Adviser, you will develop and drive comprehensive WHS strategies and training programs and your focus will be on proactive prevention and continual improvement.

In this role, you will provide practical and accurate advice across the organisation and meet our legislative obligations.

You will report directly to the National Operations Manager.

We’re Offering

• Full time position
• Competitive renumeration
• 25% Discount on staff purchases
• Monday – Friday role
• Excellent workplace culture & working environment
• Work for an Australian owned and operated business that has been operating for over 30 years and continues to grow

Responsibilities

As the WHS Adviser, the main duties of your role will include:

• Develop, facilitate and deliver comprehensive WHS training across 6 x national warehouse sites
• Maintain and ensure compliance with WHS Strategic Plan & Verification Schedule
• Good understanding of WHS legislative requirements per state
• Develop risk mitigation strategies
• Identify process improvements in line with national safety objectives
• Investigate and resolve workplace incidents/accidents
• Conduct regular internal audits & site safety inspections
• Develop and review SOP’s
• Manage fire safety & first aid requirements per site
• Conduct reviews/incident trending and prepare reports for the National Executive
• Regular interstate travel is required
• Liaise with interstate sites to ensure compliance with safety objectives/requirements
• Perform other operational tasks as directed

Ideally you will have the following skills and experience:

• Minimum of 3 years’ experience in a similar type of role
• Experience in warehousing & logistics is desirable but not essential
• Excellent communication & people skills
• Ability to influence change and drive continual improvement
• Commercial business acumen and cost benefit analysis experience
• Reporting & analytical skills
• Adequate computer skills including experience with Microsoft Office suite, including Outlook, Excel & Word
• High degree of accountability
• Strong initiative and be proactive
• Ability to absorb pressure and be professional in a fast-paced environment
• Troubleshooting and investigative skills
• Ability to work autonomously
• Prioritising, time management & organisational skills
• Attention to detail and a sense of urgency

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 1st December 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.

• Competitive remuneration, generous staff discounts & free onsite parking
• Well established Australian business with a great culture
• On the job training & skills development opportunities

A great opportunity for an experienced Pallet Controller who takes pride in their work to join a growing, successful national business.

About Royal Foods

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our goals and their own.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

The Role

We are currently seeking an experienced Pallet Controller to join our National Operations Team.

In this role you will be required to maintain the accuracy of all of our pallet movements nationally, across six warehouses and coordinate with both internal and external stakeholders.

This is a fulltime, Monday – Friday 38 hours per week position. Flexible start to finish hours can be discussed.  You will be based at our Head Office in Hemmant, Brisbane and will report directly to the National Operations Manager.

We’re Offering

• Full time position
• Competitive remuneration
• 25% Discount on staff purchases
• Monday – Friday role
• Excellent workplace culture & working environment
• Work for an Australian owned and operated business that has been operating for over 30 years and continues to grow

Key Responsibilities

As the National Pallet Controller, the main duties of your role will include:

• Maintain and ensure accuracy of national pallet movements
• Pallet reconciliation on equipment websites
• Resolving pallet discrepancies
• Invoice & statement reconciliation
• Foster and maintain both internal and external relationships
• Data entry and scanning of pallet dockets
• Training and support of staff in pallet processes and procedures
• Develop and review current SOPs
• Perform regular dehires
• Produce weekly and monthly reports for national executive team
• Liaise with interstate sites to ensure compliance with objectives
• Communicate with senior management
• Perform other operational tasks as directed

Ideally you will have the following skills and experience:

• Minimum of 2 years’ experience in a similar type of role
• Experience in warehousing & logistics is desirable but not essential
• Adequate computer skills and experience with Microsoft Office suite, including Outlook, Excel & Word
• Commercial business acumen and cost benefit analysis experience
• Excellent communication & people skills
• Reporting & analytical skills
• Prioritising, time management & organisational skills
• Troubleshooting and investigative skills
• Ability to influence change and drive continual improvement
• High degree of accountability
• Ability to work autonomously
• Strong initiative and be proactive
• Attention to detail and a sense of urgency

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 1st December 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.

• On the job training and skills development opportunities
• Great team environment
• Well established Australian business with a Great Culture

Fantastic opportunity to join a team that is passionate about delivering outstanding service to customers and about the success of our business.

About Royal Foods

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

About our Food Solutions Division

We have developed a range of value-added products that provide solutions to the challenges our food service customers face every day. We build relationships with them and work together to improve the profitability of their business.

Our customer base is diverse and includes five-star hotels, stadiums, casinos, high-end caterers, private hospitals, private education sites and clubs across Australia.

About the Role

We are seeking a motivated individual, who enjoys working in a team environment, to join our Food Solutions pricing team.

This role is based at our head office in Hemmant, Queensland and you will report to the National Pricing Coordinator. You will work closely with the sales team to achieve our profit targets and ensure a successful outcome for both Royal Foods and our Customer partners.

You will be responsible for maintaining the integrity of all pricing systems.  Your accurate, timely monitoring & interpretation of data will positively impact the profitability of the division.

This is a fulltime, Monday – Friday 38 hours per week position. Flexible start to finish hours can be discussed. We can also offer a compressed working schedule option, if you prefer to work a nine-day fortnight.

We’re Offering

• Competitive salary
• 25% Staff Discount
• Nine-day fortnight compressed working hours option
• Fulltime position
• Monday – Friday role
• Excellent workplace culture & working environment
• Work for an Australian owned and operated business that has been operating for over 30 years and continues to grow

Key Responsibilities

As Administration & Sales Support, your core responsibilities will be to assist with the execution of:

• Maintaining accurate pricing records in our ERP system (Pronto)
• Maintaining accurate pricing on Food Service buying platforms
• Price change events, including communications to all stakeholders
• Calculate Monthly rebates & claims
• Assist with preparing tender submissions
• Coordinating various ad hoc projects

To be successful in this Role you will have the following skills & experience:

• Have a minimum 2 years’ experience in a similar or administrative role
• Strong computer skills including experience with all Microsoft Office suite – Word, Power Point, Outlook and particularly Excel, is essential.
• Proven ability to understand, interpret and ensure data accuracy
• Excellent verbal and written communication skills (required)
• Ability to work autonomously, as well as be a team player.
• Be an energetic self-starter with an ability to quickly build trust and rapport.

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 24th November 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.

• Immediate Start
• Free Onsite Parking & Uniforms Provided
• Well Established Growing Business with a Great Culture

Join a fantastic Inventory Team who efficiently manages the receival & replenishment of stock at our new Bassendean facility.

About Royal Foods
We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

The Role
We are currently seeking an experienced Inventory Team Member to join our warehouse team at our facility in Bassendean,  Perth.

You will be responsible for the safe, efficient, accurate and timely receiving, replenishing, loading and picking of our Inventory.

You will report directly to the Inventory Operations Manager WA.

We’re Offering

• Fulltime Position
• Immediate Start
• Monday – Friday roster
• Uniforms & PPE Provided
• 25% Staff Discount
• Free onsite parking

Key Responsibilities

• Receiving & replenishing of inventory
• Loading of delivery vehicles
• Performing stocktakes, cycle counts & early ID’s
• Working in freezer & chill conditions
• Unloading containers
• Picking for interstate transfers
• Developing and maintaining good relationships with Team Members
• Ensuring work is performed to our WHS standards

To be considered for this Role you will have the following skills & experience:

• A current forklift licence (High reach experience)
• Ability to lift up to 20kg weight is essential
• Strong and clear communication skills
• Previous experience in warehousing & logistics an advantage
• Experience in a cold storage environment an advantage

At Royal Foods we pride ourselves on our high level of customer service. We pull together as a team to get the job done and we want to continue working as a team to deliver strong results, whilst supporting the company’s core values.

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 10th November 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.

• Leading FMCG business servicing Independent Supermarket Sector
• Well established Australian business with a Great Culture
• Collaborative, dynamic team environment and mentoring from industry experts

Outstanding opportunity to join the sales team of a well-established purpose driven business with a great culture

About Royal Foods

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people – including our staff, customers, stakeholders and community – and our continued growth enables us to help more people prosper and grow.

About our Retail Division

We distribute more than 200 premium local and international brands to Independent Supermarkets, convenience stores and health food outlets across Australia.

We also have one of the largest ranges of gourmet products for instore bakeries, cafés, service delis and hotboxes.

We provide our customers with winning brands and strategies that allow them to compete and grow.

About the Role

We are currently seeking a highly motivated and driven sales professional to manage a territory in the suburbs of Perth in Western Australia with the potential of frequent regional travel to cover country areas.

You will report to the WA State Manager and will work closely with our dynamic Sales Team to deliver targeted results to ensure a successful outcome for both Royal Foods and our Customer partners.

You will be responsible for servicing existing customers and building new business. You will contribute to planning and evaluation within the Retail Division.

This is a fulltime position.

We’re Offering

• Competitive base salary & incentive programme
• Company vehicle
• Company phone
• 25% Staff Discount
• Excellent workplace culture & working environment
• Work for an Australian owned and operated business that has been operating for over 30 years and continues to grow

Key Responsibilities

As Area Sales Manager, the main duties of your role will include:

• Gain and maintain rapport with your client base, and other internal and external stakeholders.
• Work closely with your client base to understand their individual business needs, ordering cycles and sales support requirements.
• Develop your continued understanding and knowledge of our products and brands, competitors’ products & services, as well as general market conditions.
• Develop and manage your own quarterly sales strategy plans and territory goals in conjunction with the Sales Manager.
• Work to identify, source and develop new business opportunities within your territory, or pass on opportunities to other sales team members.
• Ensure ongoing growth within your assigned territory through new business or increased sales volume with current clients.

To be successful in this Role you will have the following skills & experience:

• Have a minimum of 2 years’ sales experience.
• Have an unrestricted driver’s licence.
• Demonstrate a provenability to manage the sales process through achievement of sales targets, management of gross profit and the development of business plans.
• Ability to work autonomously, as well as be a team player.
• Excellent written and verbal communication skills.
• Be an energetic self-starter with an ability to quickly build trust and rapport with clients.
• Be a strong advocate for the client and drive customer service at all levels.
• Ideally have previous experience in the independent retail supermarket industry.

If you are interested:

Please upload your resumé via the contact form at https://www.royalfoods.com.au/our-team/ by Friday 3rd November 2023

Our hiring manager is continually reviewing applications, so if you are interested in this position, don’t delay.